Configuring Regions for Your Site
This guide walks through the process of adding, editing, and managing age verification regions in the Free Plan Admin.
Accessing Region Management
- Go to Settings > Free Plan in your WordPress admin.
- Click the Regions tab (selected by default).
- You'll see a table of your configured regions and an Add Region button.
Adding a Region
- Click Add Region.
- Fill in the form:
- Country Code — the two-letter ISO country code (e.g.,
US, GB, DE). Required.
- State Code — the subdivision code (e.g.,
TX, CA). Leave blank to match the entire country.
- Action — choose Verify, Block, or Allow.
- Minimum Age — the age threshold for this region (default: 18).
- Requires ID (Tier 2) — check this to force government ID verification. This is automatically checked and locked if the minimum age is not 18.
- Click Save.
Editing a Region
- Click Edit next to the region in the table.
- The form will populate with the current values.
- Make your changes and click Update.
Note: you cannot change the country and state codes of an existing region. To change the location, delete the region and create a new one.
Deleting a Region
- Click Delete next to the region.
- Confirm the deletion.
Deleting a region immediately stops age verification for visitors from that location.
The Minimum Age Setting
The minimum age defaults to 18. When you change it to a different value:
- The Requires ID (Tier 2) checkbox is automatically checked and disabled — you cannot uncheck it.
- A note appears explaining why: Tier 1 (face liveness) can only classify minor probability, not calculate exact age. To verify a specific age like 21, the system needs the date of birth from a government ID.
This enforcement applies both in the admin UI and on the API side. Even if someone bypasses the UI, the API will force Tier 2 for any region with a minimum age other than 18.
When to Use a Non-18 Minimum Age
- US states with age-21 requirements (e.g., for certain products or services)
- Regions with non-standard age of majority (e.g., some jurisdictions set it at 19 or 20)
- Industry-specific regulations that specify a higher age threshold
Welcome Content
Switch to the Welcome Content tab to configure the message shown to visitors before they start verification.
- Enter your welcome text. This appears on the age gate page above the verification interface.
- You can use this to explain why verification is required, what jurisdictions require it, or link to your privacy policy.
- Click Save Welcome Content.
Verification Thresholds
Switch to the Thresholds tab to configure the sensitivity of the verification system.
- Minor Probability Threshold — the probability cutoff above which a visitor is considered a minor (default is tuned for balanced accuracy). Lower values are stricter (more visitors will be asked for ID), higher values are more permissive.
Most sites should leave the default thresholds unless you have a specific reason to adjust them.
Region Strategy Tips
Start Simple
If you're new to age verification, start with one or two regions and test thoroughly before adding more. Use Test Mode to verify behavior for each region. Keep in mind that test mode verifications consume credits from your monthly allocation, so plan your testing accordingly.
Country-Wide vs. State-Specific
If the entire country has the same requirements, use a single country-level region. Only add state-specific regions when:
- Different states have different age thresholds
- You need to block specific states
- You want to exempt specific states from verification
Multiple Countries
The free plan supports up to 15 regions, which is sufficient for most configurations. If you need to verify visitors from many countries, you can often use country-level regions without state specifics.
Next Steps
